Versatile (and friendly!) content strategist and UX writer. Driven, independent thinker that thrives in cross-functional teams. Plain language enthusiast. Morale-booster. Dog lover. Lives to make life easier through strategic content that always puts users front and center.
EXPERIENCE
7/23 – PRESENT
CONTENT STRATEGIST (CONTRACT, FULL-TIME), VERIZON
Provide comprehensive content support for Shop, +play, and Verizon Up teams. Work cross-functionally to ensure content is intuitive, user-centered, accessible, consistent, and aligned with Verizon Design System guidelines throughout the entire customer experience. Document solutions and stay current on common UI standards and industry trends. Build strong relationships with design, development, and business teams for effective communication of goals, timelines, and feedback.
12/18 – 2/24
GLOBAL UX WRITER (CONTRACT, PART-TIME), LULULEMON
Crafted brand-focused content and microcopy for an audience of internal and external users. Provided strategic content support to global teams on web, mobile, and app experiences.
5/22 – PRESENT
SENIOR UX WRITER (CONTRACT, FULL-TIME), COMCAST BUSINESS
Wrote clear, concise content for Comcast Business SMB self-service products according to business requirements and user research. Distilled highly technical information into easy-to- navigate user flows. Collaborated cross-functionally to ensure adherence to brand voice and standards.
12/19 – 5/22
SENIOR COPYWRITER, ONEMAIN FINANCIAL
Drove traffic to OneMain Financial website through blog and social media content. Infused SEO strategy while maintaining brand voice. Collaborated with cross-functional teams to create marketing and promotional content.
8/09 – 12/19
SENIOR COPYWRITER (SELF-EMPLOYED), JESSICALESHNOFF.COM
Provided comprehensive copywriting support for a wide client base including but not limited Under Armour, lululemon, Stanley Black & Decker, Laureate Education, and T. Rowe Price.
6/06 – 12/10
CONTRIBUTING WRITER, BALTIMORE MAGAZINE
Wrote lifestyle features, profiles, and news items on Baltimore-related topics.
2/08 – 6/11
FREELANCE WRITER, AARP.ORG
Wrote features on a variety of lifestyle topics including relationships, dating, and family.
8/05 – 9/09
COMMUNICATIONS SPECIALIST, MARYLAND PUBLIC TELEVISION
4/06 – 11/06
FREELANCE WRITER, THE BALTIMORE EXAMINER
Wrote arts and entertainment items/high-end real estate profiles.
3/04 – 4/06
FREELANCE ARTS & ENTERTAINMENT WRITER, THE WASHINGTON TIMES
Wrote arts, entertainment, and pop culture features, including celebrity interviews, concert reviews, and trend stories.
3/03 – 11/05
U.S. CORRESPONDENT, RESEARCHRESEARCH
American reporter and editor for UK news agency covering U.S. research and science policy.
EDUCATION
B.A., JOURNALISM, UNIVERSITY OF MARYLAND, COLLEGE PARK
B.A., ART HISTORY, UNIVERSITY OF MARYLAND, COLLEGE PARK
PUBLISHING CREDITS
CONTRIBUTOR, IT GETS BETTER: COMING OUT, OVERCOMING BULLYING, AND CREATING A LIFE WORTH LIVING (PENGUIN, MARCH 2011)
Inspired by the It Gets Better Project, this groundbreaking book features over 100 essays from celebrities, politicians, writers, and more to assure LGBTQ+ youth that life really does get better.